This Payment Policy sets out the rules for deposits and withdrawals, processing times, limits, verification and related conditions for all financial transactions at dagvoorzitterspreker.nl. By making a deposit or requesting a withdrawal you confirm that you have read this policy and accept it in full. Lucky Boom is operated by MAIREKE LIMITADA (Costa Rica) and licensed by the Anjouan Offshore Financial Authority.
Lucky Boom aims to handle your money accurately, quickly and securely. Every transaction goes through the cashier, which you reach when logged in to your account at dagvoorzitterspreker.nl. The limits, timelines and conditions in this policy are fixed and published; they are not estimates and have no hidden "subject to change" clauses. If this policy conflicts with any other document on the site, this Payment Policy prevails on financial matters.
Lucky Boom accepts money only from payment methods registered in your own name. Deposits and withdrawals involving third parties are strictly forbidden and lead to the funds being returned and the account being reviewed. By transacting with us you confirm that you are the lawful owner of every payment method you use.
To deposit or request a withdrawal you must:
Lucky Boom works mainly in euros (€). Where the cashier offers other currencies, the euro amounts in this policy apply equally in any supported currency at the exchange rate shown at the time of the transaction. Any conversion fees are shown before you confirm.
The standard minimum deposit is €20. For the fifth welcome-package bonus deposit it is €40. These minimums apply to each transaction; you can make several deposits in a session as long as each meets the minimum.
A deposit is credited to your Lucky Boom balance as soon as the payment provider confirms the transaction, which in most cases is instant. If a deposit has not appeared within 30 minutes, contact our support team through 24/7 live chat or at support@dagvoorzitterspreker.nl and quote your transaction reference.
To claim a welcome-package bonus or any other deposit-linked promotion, activate it in your account profile before you complete the deposit. A bonus cannot be added to a deposit that has already been processed. The wagering and cash-out conditions of each bonus are in our Bonus Policy.
Lucky Boom does not publish a fixed maximum for a single deposit beyond the limits set by your payment provider. If you want personal deposit limits as part of responsible play, see Section 9.
The minimum you can withdraw in one request is €40. Smaller requests are not processed.
| Period | Limit | Applies to |
|---|---|---|
| Weekly | €20,000 | All non-jackpot withdrawals |
| Monthly | €50,000 | All non-jackpot withdrawals |
| Jackpot wins | No cap | Progressive and fixed jackpot prizes are entirely outside these limits |
Amounts above the weekly or monthly cap in a given period are carried over and processed in the next available period, unless you agree something else with our support team in writing. Jackpot payouts are processed in full and are not paid in instalments because of these caps.
Every withdrawal request is reviewed and approved within two business days of being submitted, provided that any identity checks required at that time are completed satisfactorily. Business days are Monday to Friday, excluding public holidays. After approval, the time for the money to reach you depends on the payment method you chose and on that provider's own processing schedule.
Players who install and use the Lucky Boom Progressive Web App (PWA) on iOS or Android get a processing commitment that is faster still than on desktop. The PWA can be installed from your mobile browser at dagvoorzitterspreker.nl at no extra cost.
Withdrawals must first go back to the payment method used for the original deposit, up to the value of that deposit. Any balance above the deposit amount may be withdrawn through any method available to you in the cashier. This rule exists to meet anti-money-laundering obligations and to protect your account.
While you have an active bonus with wagering still to complete, you cannot request a withdrawal of bonus funds or the winnings that come from them. You may forfeit an active bonus at any time in your account settings, but then the bonus amount and its winnings are removed from your balance before any withdrawal is processed. Real-money balances that are clearly separate from a bonus balance are not affected.
After sport bonus wagering is completed, separate caps apply depending on the offer you claimed:
The cap that applies is stated in the terms of each sport promotion.
Lucky Boom supports a range of deposit and withdrawal methods in the cashier. The full list, with any method-specific minimums or maximums, fees and estimated processing times, is shown in the cashier when you transact. Which methods are available can depend on your country of residence.
Lucky Boom charges no internal fee on standard deposits or withdrawals. Your payment provider or bank may charge its own fees, for which Lucky Boom is not responsible; the provider deducts them and we cannot influence them.
Lucky Boom must verify the identity of its players under its licence obligations with the Anjouan Offshore Financial Authority and applicable anti-money-laundering standards. KYC protects you and the integrity of the platform.
We may ask for verification at registration, before any withdrawal is processed, when certain cumulative transaction thresholds are reached, or whenever Lucky Boom considers it necessary to meet its regulatory duties. We recommend completing verification early so that your withdrawals are not delayed.
You may be asked for any or all of the following:
Submit documents in the verification section of your account or send them to support@dagvoorzitterspreker.nl. Our team reviews them and confirms the result as promptly as possible. Withdrawals are held until verification is satisfactory and released promptly once it is complete.
If you cannot or will not provide the documents requested, Lucky Boom may withhold the processing of withdrawals, suspend your account or close it. If the account is closed after failed verification, any funds in a verified real-money balance are returned to you by the original deposit method, subject to compliance review.
All transactions at dagvoorzitterspreker.nl are monitored, automatically and manually, for suspicious activity. Lucky Boom may delay or decline any transaction when it has reasonable grounds to suspect fraud, money laundering or other unlawful activity, and may be required by law to report the matter to the authorities without telling the account holder.
Bonus abuse, multiple accounts, payment methods not registered in your own name and any attempt to get around withdrawal limits or verification are breaches of our Terms and Conditions and will be investigated. Lucky Boom may withhold funds while it investigates.
Depositing for any purpose other than genuine play, for example to exploit currency conversion or to cycle money through the cashier, is prohibited. Lucky Boom may return deposits and close accounts where this is detected.
Lucky Boom promotes safe and responsible gambling. All registered players can use these financial self-limitation tools:
To use any of them, open the responsible gaming section of your account or contact our support team through 24/7 live chat or at support@dagvoorzitterspreker.nl. Raising an existing limit is subject to a cooling-off period before it takes effect; lowering takes effect at once.
If you believe your gambling is causing harm, we encourage you to use these tools and to seek support from an independent organisation. We will not process increases to deposit or loss limits where we have reason to believe a player may be at risk of harm.
Rakeback earned on the Lucky Boom rakeback ladder is credited to your real-money balance after each session with no wagering requirement. It starts at Volt Class 1, the very first loyalty level, with no threshold to reach before you begin to earn. Rakeback is therefore withdrawable immediately, subject to the standard withdrawal conditions in Section 5.
Cashback from the VIP Club or from promotional cashback offers is likewise credited as real money without conditions, unless the specific promotion says otherwise. The cashback percentage, maximum amount and any conditions are stated in the promotion or VIP tier description.
Winnings from free spins awarded in the welcome package or any other promotion are subject to these financial limits:
Winnings above these caps are not credited and cannot be withdrawn. Any amount within the cap must first meet the wagering requirement of the relevant bonus before it can be withdrawn.
If you think a deposit was not credited, a withdrawal did not arrive or any transaction was processed incorrectly, contact our support team as soon as possible through 24/7 live chat or at support@dagvoorzitterspreker.nl, giving your account details, the date and amount of the transaction and any reference number from your payment provider.
Lucky Boom investigates every reported discrepancy and replies within a reasonable time. If a technical error leads to a wrong credit or debit on your account, Lucky Boom may correct it whether it favoured you or not. Where money was credited in error, Lucky Boom may deduct that amount from your balance without prior notice.
Lucky Boom accepts no liability for losses caused by delays at third-party payment providers, banks or network failures outside its control.
Lucky Boom may amend this Payment Policy at any time. When a change is material, reasonable notice is given on the site or directly to your registered email address. If you keep using the cashier after an amendment, you accept the updated policy. The current version is always available at dagvoorzitterspreker.nl.
For questions about deposits, withdrawals, verification or any other payment matter, contact the Lucky Boom support team:
Our support team is available around the clock and aims to resolve your question as efficiently as possible.
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